Customer Focus

 

For more than 26 years, Sun Orchard has been perfecting the process of bringing premium quality citrus juices, beverages and bar mixers to our food service customers nationwide. In an industry of giant corporate juice factories preoccupied with quantity, we are a juice boutique obsessed with quality, freshness, and pure flavor.  Our obsession with quality extends to the way we treat people. We’ve developed an impressive list of loyal customers not only because of our fantastic products, but also because of the mutually beneficial relationships we’ve developed with our customers based on trust, accountability, and integrity.

 

One of the key values that all Sun Orchard team members share is the commitment to excellent customer service. This is expected to occur at every level within our organization, and in every step in the Sun Orchard process, from raw fruit procurement to order-entry and fulfillment, and finally to product distribution. We strive to provide a problem-free relationship with products and services that add value to the operations of all our customers. We take pride in our responsiveness to the needs of our customers, including but not limited to product formulation, special deliveries, inventory management, point-of-sale material, and customized quality assurance programs. Our commitment to customer service has been recognized year after year as we continuously receive awards for supplier excellence.